Good read – 02 14 12 (Piano Media), with 02 16 12 update

(Updated Feb 16 with reply below from Piano Media)

As is clear to anyone following the news industry, charging for online news is back in fashion as more and more commercial news organizations experiment with different pay models–metered models, freemium, paywalls. Experiments abound.

One initiative that has attracted a fair amount of attention is Piano Media, which started in Slovakia and has now expanded to Slovenia.

The idea is simple–create one common platform for people to pay for content and then try to amass all or most quality content in the country/language in question on that platform leaving users with a choice between quality and payment and whatever is outside the system. The US-based Christian Science Monitor, which, burdened by unsustainable operating losses stopped printing its daily edition in 2009, calls it “a model to  save newspapers.”

There are skeptics and critics too, of course–to quote from the same CSM story:

Some say a national paywall could violate antitrust laws. In the United States, proposals that the major papers go behind a paywall simultaneously have sometimes been discredited on those grounds.

Robert Levine, author of “Free Ride: How Digital Parasites Are Destroying the Culture Business, and How the Culture Business Can Fight Back,” says any collective effort would be resisted by major Internet businesses such as Google and that they might try to block it with antitrust legislation.

The anti-trust concerns would arguably apply in much of Europe too. (I’d be interested to hear from lawyers who know more about market regulation or from people who know about the situation on the ground in the two countries concerned.) It will be interesting to see if current experiments in Slovakia and Slovenia will be challenged as monopolies or for price-fixing.

Because whatever way you look at it, that is what Piano Media is meant to allow–it offers a way of giving back some market power to publishers who fear they have lost the ability to price their products on a generously supplied market for online “content.” And indeed in Slovakia, where Piano Media started, they are just now testing just how much power they have gotten back–jacking up subscription prices by 25% , as reported by Andrew Phelps at Nieman Labs.

(Robert Andrews at PaidContent has followed the story, his articles on Piano Media are here.)

UPDATE: David Brauchli from Piano Media wrote to me Feb 16 in response to the piece, with his permission, I’m copying in the relevant parts below:

We had our lawyers in Slovakia check with the anti-trust/monopolies office in SK and of course in SI before we launched in either country. It wouldn’t make sense to launch a business that was sure to run afoul of the monopoly authorities. Suffice it to say the business model complies.
We really run a payment system and the competition is still intact among the papers. That’s due to our unique chronological meter which measures how long and what type of content the reader consumes. Content is weighted according to type and that’s weighed against how long a reader spends on the site. So if a reader simply clicks through and then out of an article, the publisher isn’t compensated. Likewise, if a reader spends all his time on the discussion forums then the publisher again receives little compensation. However, if a reader spends a lot of time looking at, listening to or reading something which the publisher has spent a lot of time and effort creating, he is rewarded. What that means is superior journalism is rewarded. It also is a better system than micro payments which reward publishers simply for click-throughs, which really don’t benefit anyone except advertisers.
Thanks to David for the update. It would be interesting to hear from people with legal expertise in other countries about what the model he describes would look like in other jurisdictions.

Can Santorum capitalize on his Feb 7 victories?

So Rick Santorum swept Minnesota, Colorado, and Missouri on Tuesday, and now all and sundry are scrambling to catch up on what that means and what his prospects are moving forward. Clearly the result took many (including me) by surprise.

There hasn’t been much coverage of his operation on the ground, and I don’t have any inside leads on this, so I’d be happy to hear from people who knows something about his campaign.

So far, he has operated with a pretty bare-bones organization compared to Romney or even Gingrich and hasn’t raised nearly as much money for his campaign or for outside groups supporting him as his rivals have.

Now his people are putting it out that he will be building a national organization. They have to say that. The hard thing is actually doing it. It will be interesting to see how they go about it and whether they succeed.

Here are some elements worth watching–

  1. Can Santorum expand his base amongst wealthy conservative donors? So far, one man, Foster Friess seems to have been his major financial supporter (but not on a Sheldon Adelson scale). More money is bound to come in now, but how much, and from whom?
  2. Will various Tea Party-type groups find Santorum more appealing than Gingrich and start rallying around him? These activists have in the past months been supposed to be coalescing behind a number of various candidates, including Michele Bachmann, Herman Cain, Ron Paul, Newt Gingrich, and now Santorum. Will they or won’t they? And will they ultimately matter much? (A recent article in the National Journal argues that the movement is in decline.)
  3. How much will the support of many social conservative activists and groups help Santorum–in terms of endorsements and raising money, but also in terms of positioning himself and building an organization? Various parts of the Christian Right have played a central role in many previous Republican primary campaigns, and Santorum will have to hope they will this time too–because they sure don’t like Romney (who only got three votes at a meeting in January where Santorum with 57 votes secured the backing of a number of Evangelical conservative groups).

As said, there has been little coverage of Santorum’s campaign and its organization so far. To capitalize on his February 7 victories, he will need to build an operation on the ground (and his campaign is well aware of this). It will be interesting to see what they can cobble together on such short notice and how well it will work as we approach Super Tuesday.

My book, Ground Wars: Personalized Communication in Political Campaigns, deals with how American political campaigns mobilize, organize, and target their field operations, using large numbers of volunteers and paid part-timer workers to contact voters at home at the door or over the phone. It has just been published by Princeton University Press and is available on Amazon.

(Photo by Gage Skidmore from Flickr)

Does Nevada mean that conservatives have begun to “rally” around Romney? Not really

The overall result of the Nevada caucus—a clear Mitt Romney victory—was so predictable that I haven’t really been following the campaign there and hadn’t planned to write about it. But then some of the media coverage of the result is interesting and amnesic enough to merit a few words.

First the result, from AP via Google: Romney 50%, Gingrich 21%, Paul 19%, and Santorum 10%. Turnout little short of 33,000 voters.

What does that mean? According to Michael O’Brian writing on MSNBC/NBC, “Saturday’s caucus reflect an instance in which Romney was able to rally conservatives to his candidacy.” Chris McGreal writes for the Guardian that “Republican voters of various shades [now] latch on to Romney as the best prospect of beating Barack Obama.”

Wait a minute. Romney is the clear favourite to secure the Republican nomination, but it is not at all clear that the Nevada result suggests that conservatives are now rallying around him.

Why? Well, we could compare the 2012 results with 2008, for example—Romney 51%, Ron Paul 14%, John McCain 13% and the rest sharing the remaining 22%. Turnout? More than 44,000 voters. (The difference is clear from my highly sophisticated combo of the Wikipedia pages on 2008 and 2012 below, an example of the power of what Larry Lessig calls “remix culture“…)

In other words, Romney, the candidate that Republicans are now supposedly “rallying” around, and who came into Nevada with considerable momentum, who has a clear organizational and financial advantage, and who faced very little serious resistance on the ground as his rivals had given up the state in advance, got more votes in 2008 than in 2012. And not just a little– he got about a third more votes back then if you look at the absolute numbers. (16,486 in 2012, versus 22,649 in 2008.)

There are no doubt many reasons for this result that I won’t comment on here. But one thing I would venture to say is that it suggests that the Republican base is yet to accept Romney as their man. His campaign continues to have to fight on two fronts at the same time–making a broad-based appeal to the American people with an eye to the November general election while convincing the (diverse) conservative core of the Republican Party that they should support him too.

My book, Ground Wars: Personalized Communication in Political Campaigns, deals with how American political campaigns mobilize, organize, and target their field operations, using large numbers of volunteers and paid part-timer workers to contact voters at home at the door or over the phone. It has just been published by Princeton University Press and is available on Amazon.

February 2012 book talks

Monday February 13, 5pm-6.30pm at the Rothermere American Institute in Oxford. This is the official launch of my book, a talk moderated by Nigel Bowles with Tom Wales serving as a respondent, to be followed by a wine reception. The RAI is an ideal venue for this, first of course because it is the hub of all things American in Oxford, but also because I finished my revisions on the manuscript in their wonderful library. The venue is here.

Tuesday February 21, 5.15pm-6.30pm at the New Political Communications Unit, Royal Holloway, University of London. This event is hosted by Andrew Chadwick whose work I’ve learned much from, so I’m looking forward to discussing the book with him, his colleagues, and the rest of the RHU community. The venue is here.

Wednesday February 22 (time and location TBA) at the Communication and Media Research Institute at the University of Westminster My host is Anastasia Kavada, with whom I’ve had many an animated conversation about digital politics and protest at various conferences. It’s my first visit to CAMRI, an internationally famous media and communications department, so I’m sure it will make for very interesting conversation.

More information upcoming on talks in March (in Denmark) and April (in the United States). Stay tuned…

“Ground Wars” published

My book Ground Wars: Personalized Communication in Political Campaigns is now officially out. At the most basic level, the book is about the role of people in political communication in the early 21st century.

It has sort of leaked on to Amazon and other sites over the last few weeks, but yesterday was the official publication date and hard copies should now be available.

The book provides a close ethnographic account of how American campaigns have responded to a shifting media environment, the rise of new digital and networked technologies, and a changed political scene by re-inventing what I call “personalized  political communication”—the use of people as media—and are again deploying large teams of staffers, volunteers, and paid part-timers to work the phones and canvass block by block, house by house, voter by voter. You can read the first chapter here. The book is available on Amazon.com and Amazon.co.uk (and I’m sure every decent rail road station kiosk and airport bookstore will have the paperback edition prominently displayed next to James Patterson’s latest…).

I’ll be writing occassionally about the 2012 U.S. elections on this site and on on Politics in Spires on the basis of the issues I analyze in the book, such as personalized contacts, volunteer mobilization, and the targeting of voters.

“Hi, I’m a volunteer with the Mitt Romney campaign, calling you from my computer…”

So Mitt Romney won what the Washington Post calls a “decisive victory” in Florida yesterday, and while the Republican presidential primary isn’t quite over (a majority of the votes still went to his three remaining rivals, donations keep coming in to Newt Gingrich especially), the former Massachusetts governor is now well-positioned to lock up the nomination on “Super Tuesday,” March 6, where people in eleven states cast their votes.

If Romney becomes the candidate, a closer look at his current campaign can help us understand how he will fight the general election. In past cycles, most recently of course in 2008, the way candidates fought their primary gave many clues to how they ended up fighting the general election—in terms of their stage persona and their main message, yes, but also in terms of how their effort was organized in a more practical sense.

Building a campaign organization, mobilizing allies around it, and recruiting thousands of low-level staffers and volunteers is not something that is easily done overnight, and the wider campaign build around a particular candidacy will have its own internal inertia and idiosyncrasies, traits that often reflect decisions made months or even years before Election Day on the basis of a combination of received wisdom and the priorities of individual people involved. Once things are done in a particular way, unless something is clearly dysfunctional, intense time pressure and the multiple concerns always calling for the attention of the candidate and senior staff generally mean they continue to be done that way.

Take the 2008 Obama campaign as an example—the kernel was assembled from early 2007 onwards, with staffers plotting strategy and tactics, technologists developing the tools and infrastructures for an extensive, nation-wide effort, and organizers connecting with the multitudes of willing volunteers who helped power Obama to victory in both the primary and the general election. As for example David Plouffe, the campaign manager, has made clear, even as the campaign (both the formal organization and the wider network of allies and volunteers around it) grew and grew, senior staffers were working hard to maintain a basic set of organizing principles and a certain internal ethos that had worked well in the primary. (Sometimes dealing with enthusiastic groundswells of support from people unaccustomed to how campaigns are usually run in a pretty top-down fashion was in fact something of a challenge, as David Axelrod himself has noted.) As my friend Daniel Kreiss shows in his very interesting forthcoming book on the development of the campaign and the technologies and tools it relied on, many of the innovations we today associate with the 2008 Obama campaign where in fact pioneered, tested, and refined in the years before. (Just as the 2000 and 2004 Bush campaigns built on years of experimentation in local and state-level races, orchestrated by Karl Rove.)

On this basis, let’s have a look at just two features of the Romney primary campaign that it will be interesting to follow as we move forward—

  • How much volunteer support does Romney actually have? Many commentators have made much of how parts of the Republican base have yet to warm to his candidacy, but beyond a general “mood” amongst the party faithful, can he draw substantial numbers of people to his campaign? Beyond the raw numbers, can his campaign work constructively with these people to make sure that they feel involved and continue to contribute their time and effort?  Volunteers have generally been found to be more effective ambassadors for campaigns on the doorstep and over the phone than paid casual workers, so whoever builds the best volunteer operation will have an edge over his rival. (Turnout in US presidential elections has been increasing every cycle since 1996, in part due to increased emphasis on field campaigns. Given the current economic climate and a certain sense of disillusionment, in the absence of major get-out-the-vote efforts on both sides, 2012 may see the first fall in popular participation in sixteen years.)
  • How will his campaign work with the volunteers who do come? Throughout the primary, Romney’s campaign has made a priority of having a physical presence on the ground, opening campaign offices and posting contact details in relevant states to make sure people have somewhere to go. His campaign has also embraced the various online-enabled forms of “distributed phone banking” pioneered by MoveOn and others, where supporters can log on via a campaign website and make calls directly to target voters in relevant states from their own smart phone or computer. In both cases, the campaign has quite sensibly been platform agnostic, deciding to make as many different forms of engagement possible and to meet potential volunteers where ever they may come from. In both cases, the campaign has also prioritized channelling people’s time and energy into phone banking, a demonstrably effective way of trying to sway people and turn out voters.

At a general level, coverage of the primary will often stress how Romney’s campaign is well-funded and professionally run. But money and hard-nosed expertise is not all an effective campaign needs. The interface between campaign staffers in it to win it and volunteers with a much wider and mixed set of motivations can generate considerable friction and requires mutual empathy and a practical sense for making people work together that is sometimes lacking from political campaigns. And it matters. Volunteer mobilization and the translation of volunteers’ time and effort into instrumentally useful activities may sound dry and dull in comparison to the more immediately exciting speculation about what the next campaign advertisement will highlight or how the candidate will perform in the next debate. But both are crucial parts of a competitive campaign and shape how it is possible for ordinary people to take part in the electoral process beyond casting their vote. That’s why it will be interesting to see how the eventual Republican nominee ends up organizing his effort to challenge Obama’s re-election campaign.

My book, Ground Wars: Personalized Communication in Political Campaigns, deals with how American political campaigns mobilize, organize, and target their field operations, using large numbers of volunteers and paid part-timer workers to contact voters at home at the door or over the phone. It has just been published by Princeton University Press and is available on Amazon.

(cross-posted on Politics in Spires)

Gingrich needs an organization (and fast)

Newt Gingrich’s clear come-from-behind victory in the January 21 South Carolina primary has made the Republican Presidential Primary a lot more exciting than it looked after Iowa and New Hampshire.

Clearly, many Republicans remain reluctant to embrace Romney. If the opposition coalesce around Gingrich, the not-Romney of the moment, the party is in for a long grind of a primary.

One question right now is whether Gingrich has the organization to make the most of his momentum.

Florida, January 31, is the first test. Romney has been ahead in the polls there lately, but his support is eroding and as recently as December, Gingrich had a solid lead. The political climate in the sunshine state can be fickle and is prone to dramatic changes. It serves one well to be well prepared.

In South Carolina, Gingrich was able to build on his strong debate performances, “earned media”, i.e. news coverage playing up alternatives to the front-runner, and the self-reinforcing momentum generated as more and more people came to see him as the most credible challenger to rally a plurality of the non-Romney vote around him. If Santorum drops out now or his supporters begin to think that a vote for him is a vote wasted, Gingrich has the potential to be a considerable challenge for Romney.

But “the Mitt” seems better equipped for the tough grind ahead. While he continues to have a “base problem”, he does better than anyone else in hypothetical match-ups against President Obama, lending credence to his argument he is best positioned to do well in the November general election.

Romney also has a much stronger operation in place to fight for the margins in every upcoming state. Consider just money, organization, and organized support–

Money. A long multi-state primary is expensive. Romney has raised much more money than Gingrich. In the last quarter of 2011, he raised $24 million, compared to Gingrich’s $9 million.

Organization. A long multi-state primary is also complicated to coordinate and involves a lot of hard work on the ground. Romney has his organization, data infrastructure, web presence etc in place nationally. He is very active in states like Florida, where his campaign has been working for months, both on the air and on the ground (Gingrich opened his office there January  13). Romney also already has an office in Nevada (caucuses February 4). It is not clear that the Gingrich campaign has any real presence there. In December, a local operative working with his campaign told the Las Vegas Review-Journal that there were no immediate plans to open an office in the state. (That is bound to change after his South Carolina win.)

Organized support. A long multi-state primary is not something you want to fight on your own. Romney is not only racking up endorsements, fundraising contacts, inside advice etc from establishment Republicans afraid Gingrich just might win and wreck the party in the process. He also enjoys greater Super PAC/ “outside” support. Even after Sheldon Adelson’s headline-grabbing $5 million donation to the pro-Gingrich-though-in-no-way-coordinating-with-his-campaign “Winning Our Future” super PAC, Romney continues to enjoy more support. The pro-Romney group “Restore Our Future,” run by two key staffers from his 2008 campaign, has spent more than double the amount of “Winning our Future” so far. It will provide a handy vehicle for people keen to stop Gingrich but reluctant to back Romney directly.

Where does that leave Gingrich? Can he build on yesterday’s result? Here is what Mac Stipanovich, a GOP strategist in Florida, had to say to the LA Times:

“Romney has worked the state continuously, one way or another, for the last six years. …  Gingrich lacks both the organization and the financial resources to capitalize on a win in South Carolina.”

That may just be true of the February states Nevada, Colorado, Arizona, and Michigan too.

Good organization does not guarantee victory, but it sure helps. If Gingrich is to compete in the long run, he and his supporters need to build a stronger and more resourceful campaign now to capitalize on the anti-Romney sentiment. Otherwise, “the Mitt” will grind them down.

My book, Ground Wars: Personalized Communication in Political Campaigns, deals with how American political campaigns mobilize, organize, and target their field operations, using large numbers of volunteers and paid part-timer workers to contact voters at home at the door or over the phone. It will be published in February 2012 by Princeton University Press and is available for pre-order on Amazon.

(cross-posted on Politics in Spires)